#Superior Stories
Get to know some of our members and their stories. What kind of problems could Superior Credit Union solve for you?
Let's start your #SuperiorStory
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Ian & Savanna
We highly recommend Superior for first-time homebuyers!
Read Ian & Savanna's Full TestimonialAs first-time homebuyers, Superior made it easy. We applied for or home loan online and heard back with our pre-approval within a couple of days! Alisha Reaman was super helpful and informative. She answered all of our questions and explained all the steps during our home buying process. We are extremely thankful for Alisha and the rest of the Superior staff, even more thankful for being chosen to receive the first-time homebuyers grant through Superior! We highly recommend Superior for first-time homebuyers!
Ian & Savanna -
Connor & Katie
Would absolutely recommend working with Superior CU for your mortgage needs!
Read Connor & Katie's Full TestimonialWe could not be happier with our experience with Superior! Working with Kelly was a dream. Not only was she informative, she added a true personal touch to the entire process. Would absolutely recommend working with Superior CU for your mortgage needs!
Connor & Katie -
Cindy & Rick
Kelly is very knowledgeable and professional and we highly recommend her for any kind of mortgage assistance.
Read Cindy & Rick's Full TestimonialA year ago, we refinanced our home with Superior Credit Union and Kelly Dattilo. She was so incredibly helpful that when we recently bought a new home in Tucson, AZ, we called her immediately to ask for her help again! Kelly is very knowledgeable and professional and we highly recommend her for any kind of mortgage assistance. She’s readily available and very patient when I have questions and makes sure that I understand the answers which I really appreciate. Again, we highly recommend her – she’s the best!!
Cindy & Rick -
Renae M.
She was very open and honest, which as a first-time buyer made everything easier.
Read Renae M.'s Full TestimonialKelly Dattilo was absolutely amazing to work with. She went above and beyond trying to find what would work best for me. She was very open and honest, which as a first-time buyer made everything easier. You can tell she genuinely cares about those she is working with.
Renae M. -
Lindsey C.
The SuperiorFirst grant helped me so much throughout my process of homebuying and financing!
Read Lindsey C.'s Full TestimonialAs a first-time homebuyer, I had the best experience with Kelly Dattilo at Superior. Her patience and kindness to explain all of the process and the different options made the entire experience seamless and exciting! The SuperiorFirst grant helped me so much throughout my process of homebuying and financing! I can’t thank Kelly enough for helping me secure my first home with the advantage of using the first-time homebuyers grant!
Lindsey C. -
Kalen L.
Without the help of SCU, homeownership would not have been possible. The process was very easy.
Read Kalen L.'s Full TestimonialWithout the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.
Kalen L. -
Holly S.
From our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!
Read Holly S.'s Full TestimonialTodd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!
Holly S. -
Amanda M.
Thanks for your help with the loan!!! Love love love this car!!!
Read Amanda M.'s Full TestimonialThanks for your help with the loan!!! Love love love this car!!!
Amanda M. -
Alyssa & Chris
Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.
Read Alyssa & Chris's Full TestimonialWith the recent reduction in interest rates, we inquired to see if we could qualify for a better mortgage rate with Superior. We applied online to inquire about refinancing and were contacted within a day by Alisha at Superior. She provided us with plenty of information, answered all our questions and was great to work with. We qualified for a better interest rate which ultimately led to a reduction on our minimum principal and interest payment. This gave us the ability to reduce the time to pay off our mortgage by making the same monthly payment as we were with our previous lender. Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.
Alyssa & Chris -
Shannon & Chaz
Superior Credit Union made the process quick and easy for us from start to finish.
Read Shannon & Chaz's Full TestimonialChaz and I were ecstatic when we finally found the perfect land to build our home on after months of searching. Superior Credit Union made the process quick and easy for us from start to finish. We were able to do our application and sign our disclosures all by email which made it incredibly easy for us during the uncertainty of times like this; and we were appreciative of the communication and support we had during our loan process. We can't wait to team up with Superior for our construction loan!
Shannon & Chaz -
Lisa S.
I was able to get a new car as well as ALL new windows and doors for my entire house! Excellent customer service.
Read Lisa S.'s Full TestimonialI recently got a Home Equity Loan. I am happy to say I was able to get a new car as well as ALL new windows and doors for my entire house! I am pleased to say that despite the pandemic, Narissa Trigilio was there to help me get this processed. I also needed more $ and she was quick to get this done as well, so I could get my car and house taken care of in a timely manner. Excellent customer service.
Lisa S. -
Trevor & Kara
Buying a house can be stressful. Working with Superior in Ottawa, we are able to enjoy the whole..
Read Trevor & Kara's Full TestimonialBuying a house can be stressful. Working with Superior in Ottawa, we were able to enjoy the whole process from start to finish. Now my fiancé and I can start our new life together with a little less stress and it’s all thanks to the mortgage team at Superior Credit Union.
Trevor & Kara -
Jesse Lowe (Black Lace Salon)
Superior Credit Union believed in my vision, supported my business plan and approved the first-time business owner loan.
Read Jesse Lowe (Black Lace Salon)'s Full TestimonialSuperior Credit Union believed in my vision, supported my business plan and approved the first-time business owner loan. Superior Credit Union has truly supported me through this tremendous journey and their support for minority businesses is really appreciated. My partnership with Superior was one of the best decisions I've made.
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Kandee & Jacob
We chose Superior Credit Union for our house mortgage because of the low rates compared to other local banks.
Read Kandee & Jacob's Full TestimonialWe chose Superior Credit Union for our house mortgage because of the low rates compared to other local banks. They were very helpful with guiding us how to finance our first home. Thank you to Kathy at the Wapakoneta branch for helping us begin our homeowner's journey!
Kandee & Jacob -
Jim W.
Their rates are great, and the loan officers, tellers and others there are the best. They are, well, Superior!”
Read Jim W.'s Full TestimonialI have been able to afford (and pay off) loans for four bikes… and a car. Their rates are great, and the loan officers, tellers and others there are the best. They are, well, Superior!
Jim W. -
Shawn & Natalie
Great company to work with, they will help save you tons of money.
Read Shawn & Natalie's Full TestimonialJulie and Kelly were both fantastic, they met all our needs and very professional. Even when we hit small roadblocks they worked through it, and always found solutions. Great company to work with, they will help save you tons of money.
Shawn & Natalie -
Kelsey & Damon
We were also able to purchase our first home through their Welcome Home mortgage program!
Read Kelsey & Damon's Full TestimonialWe first came to Superior for our auto loans but have since moved all our accounts here. We were also able to purchase our first home through their Welcome Home mortgage program! Thank you, Katie, for answering all our questions and taking us through the home loan process.
Kelsey & Damon -
Bill & Laurie
The customer service and value of being appreciated as a member by far surpasses any bank we have been in contact with.
Read Bill & Laurie's Full TestimonialSince visiting Superior Credit Union both Laurie and I have become members and moved money into investments through Superior. We have been VERY happy with the service provided by Tim Niebel and others that we have come in contact with. The customer service and value of being appreciated as a member by far surpasses any bank we have been in contact with or used. Prior to playing the Piggy Bank promotion, I had barely heard of Superior and after we talked to many of our friends who are members and got excellent reviews.
Bill & Laurie -
Glen S.
Aileen was very helpful and very quick in helping me make decisions about a business checking account at Superior.
Read Glen S.'s Full TestimonialAileen was very helpful and very quick in helping me make decisions about a business checking account at Superior. I felt very comfortable about the decisions we made and about working with her in the future. Thank you for your help.
Glen S. -
Anna F.
Free checking! Free savings! Low interest rates with good credit!! Great banking features!! Bye bye Chase!
Read Anna F.'s Full TestimonialFree checking! Free savings! Low interest rates with good credit!! Great banking features!! Bye bye Chase!
Anna F. -
Bruce H.
Love using Superior Insurance Services.
Read Bruce H.'s Full TestimonialLove using Superior Insurance Services. They always work with me on bills and claims to see if I should claim something or if there are better options to lower my bill. Keep up the great work.
Bruce H. -
Elizabeth M.
They go the extra mile and I saved a lot on my auto and apartment renter's insurance. It made a big change to my budget!
Read Elizabeth M.'s Full TestimonialVery friendly and helpful staff. They go the extra mile and I saved a lot on my auto and apartment renter's insurance. It made a big change to my budget! Thank you Wendy!
Elizabeth M. -
Jo B.
Absolutely LOVE this bank...great rates on everything and great customer service! HIGHLY recommend!
Read Jo B.'s Full TestimonialJust worked with Patricia Reinhard to renew/increase a home equity line of credit...she was very friendly, courteous and efficient. Absolutely LOVE this bank...great rates on everything and great customer service! HIGHLY recommend!
Jo B. -
Nancy V.
The application process was easy and Bonnie answered all of our questions. Everything was finished in 2 weeks.
Read Nancy V.'s Full TestimonialWe wanted to refinance our mortgage, pay off some bills and do some home repairs. We met with a loan officer who advised us a Home Equity line would be better for us. The application process was easy and Bonnie answered all of our questions. Everything was finished in 2 weeks. We’ve had several dealings with Superior and we couldn’t be happier.
Nancy V. -
Leesa B.
Linsey was extremely helpful in helping with my loan. It was very quick and super easy!
Read Leesa B.'s Full TestimonialLinsey was extremely helpful in helping with my loan. It was very quick and super easy!
Leesa B. -
Cindi H.
WOW, you need to join this highly accredited credit union. The service is outstanding.
Read Cindi H.'s Full TestimonialWOW, you need to join this highly accredited credit union. The service is outstanding. The loan process is a wiz and their rates are way under other financial institutions. Do not miss this opportunity for an unprecedented experience in banking.
Cindi H. -
Timothy K.
Extremely quick and professional in handling my automobile loan. The loan officer was on top of it and knew her stuff.
Read Timothy K.'s Full TestimonialExtremely quick and professional in handling my automobile loan. The loan officer was on top of it and knew her stuff. Thank you for making it so easy for me.
Timothy K. -
Noel N.
Love the people working at my branch. They helped me not only set up a checking and savings account but also a CD.
Read Noel N.'s Full TestimonialLove the people working at my branch. They helped me not only set up a checking and savings account but also a 12 month CD. Thank you guys for the help.
Noel N. -
Kimmie S.
We are first time home buyers and they helped us every step of the way when we applied for our mortgage.
Read Kimmie S.'s Full TestimonialEveryone is really helpful. We are first time home buyers and they helped us every step of the way when we applied for our mortgage. They are knowledgeable and take the time to explain answers to any questions we had.
Kimmie S. -
Rachel M.
Probably the best decision I made was to finance my new loan with Superior.
Read Rachel M.'s Full TestimonialI recently accepted a new position out of town. I decided to purchase versus rent a new home. Probably the best decision I made was to finance my new loan with Superior. Alisha from the Delphos branch went above and beyond to ensure everything was on track for my closing. Not only was she my mortgage loan expert but also a project manager. If you want 5 star customer service, SCU is your place. Thanks Alisha!
Rachel M. -
Dylan W.
John was very very helpful, gave me insight on savings accounts and helped me get what I needed quickly!
Read Dylan W.'s Full TestimonialJohn was very very helpful, gave me insight on savings accounts and helped me get what I needed quickly!
Dylan W. -
Patti P.
Everyone was so nice and helpful with getting our auto loan. We are so appreciative of all of their help.
Read Patti P.'s Full TestimonialEveryone was so nice and helpful with getting our auto loan. We are so appreciative of all of their help. Special thanks to Pam at Lima and our loan officer at Mt. Orab.
Patti P.